OFFICE INTERIOR CONSTRUCTION WARRANTY POLICY

To ensure the rights of our valued customers and affirm the quality of our services, we present the following warranty policy for office interior construction projects:

1. Warranty Period:

-Interior Wood Furniture: 12-month warranty from the date of handover and project acceptance.

-Accessories and Equipment: Warranty follows the manufacturer’s policy.

2. Warranty Scope:

-Warranty covers technical errors caused by the manufacturing and installation process, such as peeling, cracking, warping, termite damage, etc.

-Warranty covers damage to the product’s structure and operation.

3. Warranty Conditions:

-The product is still within the warranty period.

-The warranty card or construction contract can be presented.

-The product is damaged due to technical errors from the manufacturer or installation.

4. Cases Not Covered by Warranty:

-Damage caused by misuse or improper use.

-Damage caused by external factors such as natural disasters, fire, strong impact, etc.

-Damage caused by unauthorized repair or modification of the product structure.

-Products that have expired the warranty period.

5. Warranty Process:

-We prioritize receiving messages via Zalo. Customers can contact us to report issues through phone or email. [Email: cskh@azarchitectsvn.com | Phone: +84-901-475-492]

-We will receive the information, check and confirm the product status.

-If the product is eligible for warranty, we will repair or replace it free of charge as soon as possible.

-If necessary, we will send technical staff to the site to inspect and resolve the issue.

6. Our Commitment:

-We are committed to using quality materials to ensure the durability and aesthetics of the project.

-Our construction team is experienced and highly skilled, ensuring the progress and quality of the project.

-Our warranty service is fast, professional, and dedicated.

7. Note:

-Customers please read the warranty policy carefully before signing the contract.

-During use, if any problems occur, please contact us immediately for timely support.

We are honored to serve you!